Customer Support Solutions
End-to-end AI agents that resolve 80% of tier-1 tickets in under 60 seconds—across chat, email, voice, and social.
Key Capabilities
- 24/7 omnichannel coverage (chat, SMS, WhatsApp, voice)
- Seamless Zendesk & Freshdesk ticket syncing
- Sentiment detection & auto-escalation for VIP customers
- Real-time analytics dashboard with CSAT & FRT metrics
98%
Response Rate
42s
Avg. First Response
-43%
Cost per Ticket
+30%
Net CSAT